VP2014-002 Cisco Unified Communications Manager Multiple Vulnerabilities

Cisco Unified Communications Manager (CUCM) offers services such as session management, voice, video, messaging, mobility, and web conferencing. During the last year, Vantage Point Security has reported four security issues to Cisco as listed below.

1. Shellshock command injection

Authenticated users of CUCM can access limited functionality via the web interface and Cisco console (SSH on port 22). Because the SSH server is configured to process several environment variables from the client and a vulnerable version of bash is used, it is possible to exploit command injection via specially crafted environment variables (CVE-2014-6271 a.k.a. shellshock). This allows an attacker to spawn a shell running as the user "admin". Several environment variables can be used to exploit the issue.


$ LC_PAPER="() { x;};/bin/sh" ssh Administrator@exampl.cucm com

2. Local File Inclusion

The application allows users to view the contents of any locally accessible files on the web server through a vulnerability known as LFI (Local File Inclusion). LFI vulnerabilities are commonly used to download application source code, configuration files and files containing sensitive information such as passwords. Exploiting this issue requires a valid user account.


3. Unauthenticated access to ping command

The pingExecute servlet allows unauthenticated users to execute pings to arbitrary IP addresses. This could be used by an attacker to enumerate the internal network. The following URL triggers a ping of the host https://cucm.example.com:8443/cmplatform/pingExecute?hostname=

4. Magic session ID allows unauthenticated access to SOAP calls

Authentication for some methods in the EPAS SOAP interface can be bypassed by using a hardcoded session ID. The methods "GetUserLoginInfoHandler" and "GetLoggedinXMPPUserHandler" are affected.

Fix Information

Upgrade to CUCM version 9.2, 10.5.2 or 11.0.1.








  • 2014/10: Issues reported to Cisco
  • 2015/07: Confirm that all issues have been fixed.